eBusiness: The Hope, the Hype, the Power, the Pain Reading List

23. [Strategy and Business] T. M. Laseter et. al. “Amazon Your Industry: Extracting the Value from the Value Chain;” Strategy and Business 18; First Quarter 2000; p 94.

24. [Business Week 1] Amazon's Amazing Valuation; Business Week: December 14, 1998

25. [Business Week 2] AMAZON.COM: THE WILD WORLD OF E-COMMERCE; Business Week: December 14, 1998

26. [Internet Valuation] INTERNET STOCKS: WHAT'S THEIR REAL WORTH? Business Week: December 14, 1998

27. [InformationWeek Daily] E-Business Hype Sparks Bad Decisions, Study Says; InformationWeek Daily, September 24, 1999.

28. [InformationWeek1] Wal-Mart V. Amazon.com: The Inside Story, February 22, 1999

29. [InformationWeek2] Wal-Mart Fires Back At Amazon.com, Friday, March 12, 1999

30. [InformationWeek3] Wal-Mart And Amazon.com Settle Trade-Secrets Suit, Monday, April 5, 1999

31. [InformationWeek4] Amazon.com Continues To Soar, December 21/28, 1998

32. [InformationWeek5] Amazon.com Broadens Online Offerings, Wednesday, November 18, 1998

33. [InformationWeek6] E-Commerce Game Begins: Do established companies have an edge over competition?, June 21, 1999

34. [InformationWeek7] Integrate The New With the Old: Legacy IT groups can help develop business solutions; June 21, 1999

35. [InformationWeek8] E-Transformation, September 13,1999.

36. “Can Amazon Make It? An in-depth analysis of its business model, finances, and prospects;” Business Week p38; July 10. 2000. [http://www.businessweek.com/datedtoc/2000/0028.htm ]

37. “Book Stall: Profit – Elusive Stocking Stuffer for Amazon;” Interactive Week p 14-16; Nov. 27, 2000.

38. “Showtime for AOL Time Warner; “ Business Week Jan 15, 2001.

Antitrust TOP

39. The Great Antitrust Debate;” Business Week p40 June 26, 2000.

AOL-Time Warner TOP

40. “A New Net Equation: One lesson of the AOL Time Warner deal: Profits matter after all” By Marcia Vickers and Peter Coy, Business Week: January 31, 2000.’

41. “Welcome to the 21st Century,” Business Week: January 24, 2000.

42. “TV or AOL TV? That is no longer the question,” By Charles Dubow, Forbes January 10, 2000.

43. “AOL Time Warner: The new king of content,” By Jon Swartz, Forbes January 10, 2000.

44. “The Great Irony of AOL Time Warner,” Editorial, Business Week: January 24, 2000.

45. “The On-line World of Steve Case,” Business Week: April 15, 1996.

46. “There's No Escaping AOL: Its new plan: Get inside every information appliance,” Business Week: December 6, 1999.

47. “Debt, what debt?” By Anne Granfield, Forbes January 10, 2000.

48. "AOL, Netscape Confirm Merger Talks;" (11/22/98,) By Sergio G. Non and Kora McNaughton, TechWeb

49. "AOL Finalizes Deals With Netscape,Sun" By Reuters, InformationWeek; Nov 24, 1998.

50. “Instant Message Services At AOL Are Quietly Linked;” by J Angwin; Wall Street Journal; September 26, 2000.

51. “How AOL's Instant Messenger became the de facto standard: With the announcement of its partnership with Motorola, AOL extends its dominance in the instant messaging business;” Forbes; October 14, 1999

52. “GM and DaimlerChrysler Wire Their Workforces: Following Ford, but taking a different tack, the two carmakers are joining forces to offer their employees discounted AOL access, rather than PCs;” Business Week Nov. 3, 2000

53. “A Key Date in the AOL-Time Warner Antitrust Talks: Election Day -Knowing who the next President will be could help spur a breakthrough in the stalled negotiations -- especially if Bush wins;” Business Week Oct. 30, 2000

54. “Understanding AOL's Grand Unified Theory of the Media Cosmos: The sky's the limit for AOL Time Warner. But getting the company off the ground might take rocket science;” Fortune; Jan 8, 2000.

55. “The Little People VS. America Online;” Forbes ASAP, Feb. 19, 2001.

56. “Serfing The Internet;” Forbes; February 8, 2001.

57. “AOL Time Warner Pleases Market;” Forbes; Jan 31, 2001.

58. “Disaster Of The Day: AOL Time Warner;” Forbes; Jan. 24, 2001.

59. “Buyback Flashback At AOL Time Warner;” Forbes; Jan. 24, 2001.

60. “AOL Time Warner's Tragic Marriage;” AOL and Time Warner finally get hitched. But the honeymoon may be over already. Forbes; Jan. 17, 2001.

61. “It's The Access, Stupid;” Forbes; Dec. 18, 2000.

62. “AOL's Acquisition Nightmare;” Business 2.0; August 08, 2000.

ASP: Application Service Providers TOP

63. “Gartner's Dataquest Forecasts Worldwide ASP Market to Surpass $25 Billion in 2004;” [ http://gartner11.gartnerweb.com/dq/static/about/press/pr-b08092000.html ]

64. Mary E. Thyfault, “Users Take Cautious Approach To Application Service Providers;” InformationWeek; March 27, 2000. [http://www.informationweek.com/779/ssusers.htm] Providers can offer a fast track to growth, but they aren't demonstrating enough benefits to users

65. “Choosing An ASP: Different Needs, Different Approaches;” InformationWeek; March 27, 2000.[ http://www.informationweek.com/779/sschoose.htm] Without best practices to guide them, users tackle ASP selection in many ways

66. List of the Top application Service Providers; InformationWeek; March 27, 2000. [http://www.informationweek.com/779/aspchart.htm]

67. Jennifer Mateyaschuk; “Biggest Challenge? Find The Right Niche;” InformationWeek; March 27, 2000. [http://www.informationweek.com/779/ssvendor.htm] ASPs try a wide range of offerings and strategies, but the market is still immature.

68. “In Favor of Web Apps;” Information Week p 66; July 17, 2000. [http://www.informationweek.com/] On-line apps represent the marriage of software and the web. One industry observer says they finally make the web capable of actions, not just words.

69. “Managers Weigh New Options;” Information Week p 58; July 17, 2000. [http://www.informationweek.com/] They may be less elegant than traditional applications, but ease of use and remote access are making web apps increasingly popular.

70. “ASPs: The Future of Web Applications?” Information Week p 64; July 17, 2000. [http://www.informationweek.com/]

71. “Do It All.com: Drudge work got you down? A crop of new Web sites promise to ease the load for small businesses” Business Week; November 12, 1999. [ http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/smallbiz/news/date/9911/f991112.htm ]

72. “Technology on Tap: Say goodbye to geekware. From now on, you'll farm out your tech needs--and pay a monthly bill;” Business Week; June 19, 2000. [http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/2000/00_25/b3686002.htm]

73. “A Low-Risk Strategy for Managing Tech Change: One-stop services are good in theory; now if they can only execute;” Business Week May 16, 2000. [http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/smallbiz/0005/te000516.htm]

74. “Click Here for HR: New application service providers are helping businesses manage human resources online” Business Week April 24, 2000. [http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/2000/00_17/b3678035.htm]

75. “Lotus polishes up latest ASP plan;” by Dennis Fisher, eWEEK; September 18, 2000.

76. “Loudcloud targets ASPs with expanded services;” by Jack McCarthy; InfoWorld, Friday, Sep. 15, 2000

77. “ASP Market to Grow: IDC predicts good year for application service providers;” Business 2.0; January 17, 2001.

78. “Big Companies--A Pain in the ASP? The use of Application Service Providers (ASPs) by large companies is expected to grow to 56 percent of the ASP market by 2004.;” (Source eMarketer) Business 2.0; October 11, 2000.

79. “Apps Made Easy? Getting enterprise applications to work properly is tough to do. Oracle's been part of the problem--now it's pitching a solution;” InformationWeek; March 12, 2001.

80. “On Shaky Ground: After offering complex services at low prices, some ASPs are at risk of faltering. What does that mean for their customers;” InformationWeek; February 19, 2001.

81. “Corio Sticks To ASP Strategy;” InformationWeek February 5, 2001

82.

B2B: Business to Business TOP

83. "Supply Chain Challenges: Building Relationships;" Scott Beth; David N. Burt; William Copacino; Chris Gopal; Hau Lee; Robert Porter Lynch; Sandra Morris; Julia Kirby; HBR, July 2003.

84. "Just-in-Time Delivery Comes to Knowledge Management;" Thomas H. Davenport; John Glaser; HBR July 1, 2002 Partners HealthCare has started to embed knowledge into the technology that doctors use in their jobs so that consulting it is no longer a separate activity. Now when a physician orders medicine or a lab test, the order-entry system automatically checks his decision against a massive clinical database as well as the patient's own medical record. Knowledge workers in other fields could likewise benefit from a just-in-time knowledge-management system tailored to deliver the right supporting information for the job at hand.

85. “Enron: This Seven Month old site has seen $80 billion in transactions;” by E. Schonfeld; eCompany p 82; August 2000. [http://www.ecompany.com/].

86. “Battle to the Bitter End (-to-End): Ariba and Commerce One are placing big bets on competing visions of the B-to-B economy;” by Edward Robinson; Business 2.0 July 25, 2000 [http://www.business20.com/content/magazine/indepth/2000/07/11/13983]

87. :S. Kaplan and M. Sawhney; “E-Hubs: The New B2B Marketplaces;” Harvard Business Review; May-June 2000.[http://www.hbsp.harvard.edu/products/hbr/mayjun00/R00306.html]

88. “IBM's WebSphere Commerce Suite offers a rich but complex feature set: Much-Needed Scalability Comes To The B-To-B Market;” Information Week; July 3, 2000. [http://www.informationweek.com/793/websphere.htm]

89. E-Marketplaces 2.0: Trading Hubs evolve beyond matchmaking;” by T. Mullen; Internet Week; July 24, 2000. [http://www.internetwk.com/lead/lead072100.htm]

90. “At Ford, E-Commerce is Job 1,” Business Week, February 28, 2000 p 74.

91. “Big Three Carmakers Make B2B U-turn;” by Penelope Patsuris; Forbes; February 25, 2000

92. “E-Marketplace: Covisint;” Business Week; June 5, 2000. Covisint, the e-marketplace of GM, Ford, and DaimlerChrysler, illustrates how tough it will be for big companies, with big executive egos, to put aside their rivalries for the common good. Beset by warring software providers and suppliers wary of getting hammered on price, this buyer-driven marketplace will have to demonstrate benefits for all players involved if it's going to fly;

93. “B2B: The Hottest Net Bet Yet? Business-to-business Web outfits may wind up having even more impact than e-tailers;” Business Week; : Jan. 17, 2000.

94. “Covisint Gets FTC Green Light;” by C. Moozakis; InternetWeek September 11, 2000,

95. “Still Much To Do Before Covisint Goes Live;” InformationWeek; September 11, 2000

96. “Kings of the B2B Hill: Commerce One and Ariba are on top now, but face obstacles, challengers;” by J. Burt; eWeek; September 18,2000.

97. “Business to Business Big Shots;” BusinessWeek; July 31, 2000.

98. “Exchanges shift gears: Consolidation forces players to adopt new business models;” by Eugene Grygo and Ephraim Schwartz; Infoworld; Friday, Nov. 24, 2000.

99. “B2B Poster Child Chemdex Closes Doors;” by Mel Duvall, Interactive Week; December 11, 2000.

100. “1999's B2B superstar crashes and burns;” by John Dodge; eWeek; December 11, 2000.

101. “B2B: Will the big boom go bust?” by Scot Petersen, eWeek; John S. McCright and Dennis Fisher; December 8, 2000.

102. “Building out b-to-b markets;” InfoWorld; Jan. 12, 2001.

103. “i2 takes direct aim at b-to-b heavyweights;” Info World; Jan. 17, 2001.

104. “Some Assembly Required;” (Covisint) Business 2.0 p 76; February 20, 2001.

Data Mining TOP

105. “Web Data Piles Up;” by Rick Whiting; InformationWeek; May 8, 2000.
Dot-com companies are collecting more and more clickstream data. It's chock-full of valuable customer information--but adding up so fast that database management has become a high priority.

106. KDNuggets: www.KDNuggets.com - A website that leads to a variety of sources of information about Data Mining.

107. “Mastering Data Mining: The Art and Science of Customer Relationship Management,” by Michael J.A. Berry and Gordon Linoff (Wiley, 1999).

108. “Data Mining -Sharpen Your Edge: E-businesses are using the data mining features packed into the latest customer service tools to outshine the competition.” by B. Reimers; InternetWeek; May 10, 2000.

109. “Coaxing Meaning Out of Raw Data;” BusinessWeek; Feb. 3, 1997.

110. “They're Watching You

111. “Data-mining firms are watching your every move — and predicting the next one;” Business 2.0; February 01, 2000.

112. “Junk-Mail Junkie;” Lea Goldman, Forbes Global, Oct. 16, 2000.

113. “Junk Mail Bytes It; “ Brett Nelson, Forbes Magazine, April 3, 2000.

114. “Data mining;” Todd Jatras, Forbes.com, May 29, 1999.

115. “Business-Intelligence Service Pays Off For Nordstrom: DigiMine's clickstream data analysis helps retailer tweak web site to meet customers' needs;” By Jennifer Maselli ; Information Week; Feb. 19, 2001.

Dell TOP

116. “Dell's Premier Pages: Dell has made friends with its corporate customers in a counterintuitive way: by reducing their options.” In “What Works;” eCompany August 2000.

Dinosaurs TOP

117. “The Perfect Form;” by Cade Metz; PC Magazine p iBiz 21; August 2000. Victoria’s Secret was Single Minded in Maintaining the Brand on its Web Site.

118. Gary Hamel; “Waking Up IBM: How a Gang of Unlikely Rebels Transformed Big Blue;” Harvard Business Review, July-August 2000. [http://www.hbsp.harvard.edu/ideasatwork/hamel_waking_up.html]

119. Get the Right Mix of Bricks and Clicks;” Harvard Business Review p107 May June 2000 [http://www.hbsp.harvard.edu/products/hbr/mayjun00/R00313.html]

120. “Victoria's Secret for Webcasts is IP multicasting;” by Bob Trott; InfoWorld, August 16, 1999 [http://www.infoworld.com/articles/hn/xml/99/08/16/990816hnmentors.xml]

121. “Analyst says bricks and clicks to dominate e-tailing;” Upside New England; November 17, 2000.

122. “Internet Carve Outs: Separating Net businesses from large firms may be the next big thing;” Fortune; February 28, 2000.

123. "Dead Mall Walking;" Fortune; May 1, 2000 .

124. "Revenge of the Bricks;" By Peter D. Henig; Red Herring; August 1, 2000.

125. “Is GE the last Internet company?” Red Herring; December 15, 2000.

ERP

126. Putting the Enterprise Into the Enterprise System;" Thomas H. Davenport; HBR Jul 1, 1998. Drawing on a rich set of company examples, Thomas H. Davenport, a professor at the University of Texas's Graduate School of Business, provides a fresh, high-level perspective on enterprise systems that will help senior executives think rationally about their large-scale investments in this technology. Enterprise systems present a new model of corporate computing. They allow companies to replace their existing information systems, which are often incompatible with one another, with a single, integrated system. By streamlining data flows throughout an organization, these commercial software packages, offered by vendors like SAP, promise dramatic gains in a company's efficiency and bottom line. It's no wonder that businesses are rushing to jump on the ES bandwagon. But while these systems offer tremendous rewards, the risks they carry are equally great. Not only are the systems expensive and difficult to implement, they can also tie the hands of managers. Unlike computer systems of the past, which were typically developed in-house with a company's specific requirements in mind, enterprise systems are off-the-shelf solutions. They impose their own logic on a company's strategy, culture, and organization, often forcing companies to change the way they do business. Managers would do well to heed the horror stories of failed implementations. FoxMeyer Drug, for example, claims that its system helped drive it into bankruptcy. Using examples of both successful and unsuccessful ES projects, the author discusses the pros and cons of implementing an enterprise system, showing how a system can produce unintended and highly disruptive consequences. Because of an ES's profound business implications, he cautions against shifting responsibility for its adoption to technologists. Only a general manager will be able to mediate between the imperatives of the system and the imperatives of the business.

127. “With PeopleSoft 8 a success, the ERP vendor sets its sights on the customer-relationship management market;” InformationWeek; January 22, 2001.

128. “Invensys Sees Bright Future For Baan Software; Little-known U.K. company expects to spend $1.5 billion to make ERP vendor profitable;” InformationWeek; November 27, 2000.

129. “New Baan Division To Focus On CRM;” InformationWeek, August 31 2000.

130. “Invensys Takes Control Of Baan;” InformationWeek, July 26 2000.

131. “Revenue Down, But J.D. Edwards Posts Profit In 1Q;” InformationWeek, March 05 2001.

132. “SAP Thrives After Restructuring;” InformationWeek, February 19 2001.

133. “Break Out; In the past year, ERP vendors such as J.D. Edwards, Oracle, PeopleSoft, and SAP have added modern business tools to their traditional complement of financial, accounting, human resource, production management, and other core offerings.” InformationWeek, December 18 2000.

134. “PeopleSoft Puts ERP Online; The enterprise applications vendor is counting on new software and leadership to help it gain ground in Internet-enabled apps;” InformationWeek, November 20 2000.

Ebay TOP

135. "Sleaze-Bay;" Forbes ASAP; Nov. 27, 2000.

136. “EBay vs. lawsuits;” Upside Today; November 17, 2000.

137. “Profitable EBay Focuses On Big Tickets; “Forbes; April 26, 2000.

138. "Meg Muscles eBay Uptown: Meg Whitman is moving eBay away from Beanie Baby swap meets toward big-ticket, revenue-boosting auctions. There's no doubt Wall Street likes what it sees. But what if, on the Internet, little people really matter?" Fortune; July 5, 2000.

139. "EBay files for secondary offering;" by Stephanie Gates; Redherring.com, March 25, 1999.

140.

Entrepreneurship TOP

141. David Champion and Nicholas G. Carr; “Starting Up in High Gear: An Interview with Venture Capitalist Vinod Khosla;” Harvard Business Review July August 2000. [http://www.hbsp.harvard.edu/products/hbr/julaug00/R00403.html]

142. “Many Are Called, But Few Are Believed: Experienced venture capitalists trust nothing and nobody;” by Michael Moritz, Forbes ASAP Oct. 2, 2000.

143. “Making Mergers Succeed;” Harvard Business Review; p 145. May-June 2000.

144. "The education of e-business leaders: Critical observations on leadership in the dot-com era;" by John Kador InfoWorld; Mar. 2, 2001.

Enron TOP

145. Enron home page http://www.enron.com/

146. “Enron: This Seven Month old site has seen $80 billion in transactions;” by E. Schonfeld; eCompany p 82; August 2000. [http://www.ecompany.com/].

147. “One-Stop Energy Shop: If it has to do with energy, Enron wants to be part of the sale;” by David Wallace; Business 2.0; June 13, 2000.

148. “Enron Takes Its Pipeline to the Net, The company that pioneered the trading of natural gas is applying its old paradigm to a newer type of commodity: Internet bandwidth.” David Kirkpatrick; Fortune January 24, 2000.

149. “Enron Electrified: Its Net ventures are poised to generate powerful profits;” Business Week; July 24, 2000. [http://www.businessweek.com/2000/00_30/b3691034.htm?scriptFramed]

150. ‘Q&A with Enron's Jeffrey Skilling: ‘People paint us as an Old Economy company that's now New Economy;’” Business Week; July 13, 2000. [http://www.businessweek.com/ebiz/0007/0713skilling.htm]

151. “The E Gang;” By Elizabeth Corcoran; Forbes July 24, 2000. [http://www.forbes.com/forbes/00/0724/6517145a.htm] Jack Welch, GE; John Chambers, CISCO; Carly Fiorina, HP; Jeffrey Skilling, ENRON; etc.

152. “Rebecca Mark's Exit Leaves Azurix Treading Deep Water;” By R. Smith and A. Luccetti; The Wall Street Journal; August 28, 2000. (Relates the story of two rival executives with two different strategies (Rebecca Mark the builder and Jeffrey Skilling the trader.)

Finance TOP

153. “Dot-Coms: What have we Learned?” Fortune; Oct. 30, 2000.

154. “Debt versus Equity Analysts: Whose Call Counts?” Business Week p 42; July 10 ,2000.

155. "Hard Times: A Letter from 2035: You had the Depression, irrational exuberance, and Okies. It's just the same in 2035, except now the Okies have cell phones." Fortune March 6, 2000.

156. “Top New Economy Lies;” Smart Business for the New Economy p 102; August 2000. “Internet Stocks: What’s their real worth?” Business Week: December 14, 1998

157. "Amazon's Amazing Valuation;" Business Week: December 14, 1998

158. “Yahoo Earnings Bring Internet Relief;” ;” Information Week p 122; July 17, 2000. [http://www.informationweek.com/]

159. Martha Amram and Nalin Kulatilaka, “Real Options,” Harvard Business School Press, 1998. http://www.real-options.com/

160. Alfred Rappaport, “Ten Pointers for Investing in Internet Stocks, Wall Street Journal, Feb. 24, 2000, p R1.

161. D.S. Benahum; “The Biggest Myth of the New Economy” Strategy and Business 18; First Quarter 2000; p

162. “The Inter@ctive Week Fast 50: The Fast 50;” By John T. Mulqueen, Inter@ctive Week July 17, 2000. [http://www.zdnet.com/intweek/stories/news/0,4164,2603848-2,00.html]

163. “Lucent to buy super-router developer Nexabit;” by Stephen Lawson; InfoWorld; June 26, 1999.

164. “Beyond the Theme Park;” Ann Winblad, Forbes ASAP, Nov. 27, 2000.

165. National Venture Capital Association; http://www.nvca.org/

Globalism TOP

166. Christopher A. Bartlett and Sumantra Ghoshal; “Going Global: Lessons from Late Movers” Harvard Business Review March-April 2000. [http://www.hbsp.harvard.edu/products/hbr/marapr00/R00201.html]

167.

168. [Strategy and Business] M. Vander Weyer. “Globalism vs Nationalism vs eBusiness;” Strategy and Business 18; First Quarter 2000; p 63.

Intellectual Property TOP

169. “IT Exploits Patents To Protect E-Assets: The other IP” by K. Higgens; InternetWeek; July 17, 2000

170. “Patents Give Some Breathing Room;” InternetWeek; July 24, 2000

Marketing TOP

171. “Are Customers Kings?;” Information Week; December 11, 2000.

172. “The New WWWorld of Retail;” by S. Rupley; PC Magazine p iBiz 7; August 2000.

173. “WebEx drags RuPaul into the Web;” Red Herring; Dec. 11, 1999.

174. “Top New Economy Lies;” by Jane Weaver; Smart Business for the New Economy p 102; August 2000.

175. “Marketing Monthly: Marketing 101;” http://www.marketingmonthly.com/basics.htm .

176. “American consumers will force e-tailers to just say no to dynamic pricing.” InfoWorld; Friday, Oct. 6, 2000

177. “A Fool's Paradise;” Philipp Harper, Forbes ASAP, Feb. 19, 2001.

178. “Price Smarter on the Net;” W. Baker, M. Marn, and C. Zawada; Harvard Business Review; p 122-127; Feb. 2000.

179. “One to (None)? The internet's once-rosy promise of truly personalized marketing seems to be wilting.;” Business 2.0; September 12, 2000.

180.

Microsoft TOP

181. “The Future of Windows;” InformationWeek; September 4, 2000.

182. "Making Microsoft Matter;" Forbes; June 12, 2000

183. “Damn the Torpedoes! Full Speed Ahead;” Brent Schlender; Fortune p 99; July 10, 2000. Sure the court wants to chop Microsoft in half. That’s not stopping Bill Gates and Steve Ballmer from launching the company – the whole company- on a daring bid to rekindle growth by re-inventing the web.

184. "Gates: Trust Microsoft to Improve the Web;" Business 2.0; Sept. 12, 2000. - Microsoft's CEO sits down with Business 2.0 to discuss what a truly unified Web will mean, and why you should trust him to get you there.

185. “Gates' New Scheme To Dominate The World;” David Einstein, Forbes.com, June 23, 2000.

186. "Dissecting .NET: Sure, it's a Microsoft initiative, but .NET is based on technology that might just be neutral, open, and important;" Business 2.0; Sept. 12, 2000.

Netscape TOP

187. "AOL, Netscape Confirm Merger Talks;" (11/22/98, 6:03 p.m. ET) By Sergio G. Non and Kora McNaughton, TechWeb

188. "Antitrust Suit Emboldened AOL, Netscape;" InformationWeek OnLine; Monday, November 23, 1998

189. "AOL Finalizes Deals With Netscape,Sun" By Reuters, InformationWeek; Nov 24, 1998 (9:37 AM)

190. "AOL buys Netscape, teams with Sun in Java deal;" By Rebecca Sykes; InfoWorld Electric 7:16 AM PT, Nov 24, 1998

191. "Internet landscape shifts as a result of Netscape-AOL deal;" By Dana Gardner and Ed Scannell; InfoWorld Electric 4:36 PM PT, Nov 25, 1998

192. "Users Hail Sun Role In AOL-Netscape Deal;" By Clinton Wilder with Justin Hibbard and Jennifer Mateyaschuk, InformationWeek; Nov 25, 1998 (7:54 AM)

193. "The Earth Moved: The AOL-Netscape-Sun Deal;" InformationWeek OnLine; December 7, 1998 By Lou Bertin

194. "AOL's CEO, Others Sell Shares To Diversify;" InformationWeek OnLine Friday, July 30, 1999 (Not long after, executives at AOL including James Barksdale, former CEO of Netscape, decided to take advantage of the roaring market to cash out some of their holdings.)

195. "Andreessen: AOL is brilliant at marketing;" By Elinor Mills; InfoWorld Electric 7:03 AM PT, Dec 3, 1998 (Andreessen seemed delighted with the alliance in December of 1998.)

196. "Andreessen launches e-commerce company, LoudCloud.;" By Nancy Weil; InfoWorld Electric 3:20 PM PT, Oct 26, 1999 (Apparently life at large established company was not exciting enough for Andreessen, as he broke off and formed a new eCommerce company: LoudCloud)

197. Mozilla: In the mean time, the development of the next Netscape Browser has been handed over to an open group known as Mozilla. Unfortunately, many in the industry feel that Netscape has simply fallen too far behind to compete.

198. The Netscape Portal remains one of the most valuable portions of the Netscape brand.

199. "Netscape: Has it fallen too far behind?" Produced by ZDNet for Yahoo.

200. “Ahead in the Clouds: Marc Andreessen's new gig wants to speed up startups.” By Carol Pickering Business 2.0; March 01, 2000; [http://www.business20.com/content/magazine/breakthrough/2000/03/01/11041]

201. “iPlanet Commerce suite;” By Laura Kujubu; InfoWorld; Monday, Aug. 30, 1999. [http://www.infoworld.com/articles/hn/xml/99/08/30/990830hnnciplanet.xml]

202. “IPlanet Makes Aggressive Move In Internet Integration: Platform relies on standards to let users connect Web applications and services;” by Matthew G. Nelson; InformationWeek July 17, 2000. [ http://www.informationweek.com/795/iplanet.htm ]

Oracle TOP

203. “The Next Richest Man in the World;” Fortune Nov. 13, 2000.

204. “Power to the People: Move over, Oracle. Onetime highflier PeopleSoft says its e-business suite is best of breed.” Fortune Nov. 13, 2000.

205. “New Front Opens in Database War;” InfoWorld; Oct. 23, 2000.

206. “Apps Made Easy? Getting enterprise applications to work properly is tough to do. Oracle's been part of the problem--now it's pitching a solution;” InformationWeek; March 12, 2001.

207.

Priceline.com TOP

208. “Inside Jay Walker's House of Cards: Priceline stock has deflated from $162 to $5.” Fortune Nov. 13, 2000.

209. "Will Priceline Need a Lifeline? Jay Walker's decision to shut WebHouse and Perfect Yardsale raises troubling questions about the name-your-own price model;" Business Week; Oct. 6, 2000.

210. "Delta's No Priceline Savior;" By Penelope Patsuris; Forbes.com; February 9, 2001.

211. “Priceline founder to quit board: As shares slide, Jay Walker moves to Walker Digital;” by Chris Kraeuter & Allen Wan, CBS.MarketWatch.com; Dec 29, 2000.

212. "Forbes Faces: Jay Walker;" Amy Doan, Forbes.com, Nov. 30,2000.

213. "Walker Digital Slashes One-Third Of Staff;" Penelope Patsuris, Forbes.com, Nov. 21, 2000.

214. "The Never-Ending Perils Of Priceline;" Penelope Patsuris, Forbes.com, Nov. 2, 2000.

215. "Priceline Grows Gross Profits;" Penelope Patsuris, Forbes.com, April 24, 2000.

Privacy and Ethics TOP

216. “A Question Of Ethics: Doing business online brings into sharp focus ethical questions about privacy, employee monitoring, and sharing data in supply chains. Are IT professionals prepared to respond?” Information Week; February 19, 2001.

217. “Group Asks Officials To Sign Privacy Pledge;” CMP TechWeb; Feb. 12, 2001.

218. “Personal Details About Consumers are the Currency of the Information Age. Here’s what you need to know to safeguard your privacy.” Consumer Reports, May 2000. [ www.consumerreports.org/Special/ConsumerInterest/Reports/0005pri0.htm ]

219. “Privacy: Outrage on the Web;” Heather Green; BusinessWeek Feb. 14, 2000.

220. “Kevin O'Connor Gives People the Willies;” by: Ralph King; October 2000.

221. “The New Business Ethics: Cheat, Lie, & Steal;” Smart Business for the New Economy p 86 June 2000.

222. “P3P privacy technology slammed: Consumer groups say P3P technology allows companies to collect more consumer information, not less.” By Robert Lemos, ZDNet News; June 22, 2000. [http://www.zdnet.com/zdnn/stories/news/0,4586,2591856,00.html]

223. Pretty Poor Privacy: An Assessment of P3P and Internet Privacy; Electronic Privacy Information Center; June 2000; [http://www.epic.org/reports/prettypoorprivacy.html]

224. Federal Trade Commission. (2000, May). Privacy online: Fair information practices in the electronic marketplace. Report to Congress. Available: [http://www.ftc.gov/reports/privacy2000/privacy2000.pdf]

225. Technology and Privacy: The New Landscape; by Philip E. Agre and Marc Rotenberg (eds.); MIT Press 1997.

226. Privacy Critics Slam Project Backed by White House, AOL and Microsoft; Time Magazine; June 23, 2000. [ http://www.time.com/time/digital/daily/0,2822,48014,00.html ]

227. “The Politics of Privacy Protection;” Information Week p 40; July 17, 2000. [ http://www.informationweek.com/ ]

228. “Our Not-So-Private Lives;” by L. Trager; Inter@ctiveWeek; p 54; May 1, 2000.[ http://www.zdnet.com/intweek/stories/news/0,4164,2560709,00.html ]

229. “Matter Of Trust: B2Cs Seek Credibility;” by T. Kemp; Inter@ctiveWeek; Friday, September 22, 2000

230. Institute for Business Technology Ethics [http://www.ethix.org/]

231. Electronic Privacy Information Center [ www.epic.com ].

232. Eponymous.com Privacy Ratings [http://www.privacyratings.com/]

233. BBBOnLine [ www.bbbonline.com ]

234. Truste [ http://www.truste.com ]

235. And Makes Me Poor Indeed, by Edmund B. Burke
The law of defamation is as old as law itself, but the information technology explosion is providing new contexts and opportunities for getting into trouble.

236. Privacy Law in the Information Age, by Edmund B. Burke
Where does the individual privacy start? And where does it end?

237. What Price Privacy? The Perils of CyberSpeech, by Edmund B. Burke
Should the government endeavor to regulate private speech, whether in cyberspace or the dormitory room, simply because the ideas or language might be offensive to someone outside the speaker's range?

238.

SAP TOP

239. “Trying to keep SAP’s party going;” Business Week; January 10. 2000.

240. “Reconstructing Oneself: SAP pieces together solutions for the New Economy as mySAP.com fails to mirror success of R/3's heyday;” by Alorie Gilbert; Information Week; June 12, 2000.

241. “SAP Customers Update Their ERP Applications -Users like new functionality and features, but wonder where the vendor is headed;” by Candee Wilde; Information Week; June 12, 2000.

242. “Can SAP Swim with the Swiftest? The battered software giant needs to catch up with the Americans. But it's hauling a lot of history;” Business Week (int'l edition) June 26, 2000.

243. “Software Engineering Isn't All, SAP Decides; Image Matters, Too;” by N. Boudette; Wall Street Journal; September 26, 2000

244. “SAP Tastes Triumph With Record-Breaking Deals: Analysts say deals with Nestlé, Pennsylvania, and EDS Validate vendor's mySAP.com strategy;” by Steve Konicki, Information Week; June 19, 2000

245. “The American Who's Yanking SAP onto the Net;” Business Week; October 13, 1999.

246. “Back-office Rebirth: Enterprise resource planning companies bite the bullet and count the corpses.” By Kim Girard; Business 2.0; June 01, 2000.

247.

Strategies TOP

248. "Wringing Real Value from IT (HBR OnPoint Collection);; Nicholas G. Carr , Michael E. Porter , Thomas H. Davenport; May 1, 2003. We're spending more and more on information technology (IT). But how do we make those investments pay off? Businesses worldwide pump $2 trillion annually into IT to pursue competitive advantage. But as IT spending skyrockets, extracting strategic value from it grows difficult. Once everyone adopts a technology, no one can wield it as a competitive weapon. True, you can't do business without IT. Yet scarcity--not ubiquity--makes a technology strategic. However, you can still wrest strategic value from IT--or at least avoid putting yourself at a cost disadvantage with it. How? Manage IT's risks: Buy only what your company needs. Delay IT investments to avoid getting soon-to-be-obsolete equipment. Prepare for the technical glitches, service outages, and security breaches that come with vendors' generic systems. Use IT to establish strategic positioning. The three Harvard Business Review articles in this collection:

249. "IT Doesn't Matter" by Nicholas G. Carr (HBR reprint R0305B),

250. "Strategy and the Internet" by Michael E. Porter (HBR reprint R0103D), and

251. "Six IT Decisions Your IT People Shouldn't Make;" Jeanne W. Ross , Peter Weill; HBR Nov 1, 2002. Senior managers often feel frustration--even exasperation--toward information technology and their IT departments. The managers complain that they don't see much business value from the high-priced systems they install, but they don't understand the technology well enough to manage it in detail. So they often leave IT people to make, by default, choices that affect the company's business strategy. The frequent result? Too many projects, a demoralized IT unit, and disappointing returns on IT investments. What distinguishes companies that generate substantial value from their IT investments from those that don't? The leadership of senior managers in making six key IT decisions. The first three relate to strategy: How much should we spend on IT? Which business processes should receive our IT dollars? Which IT capabilities need to be companywide? The second three relate to execution: How good do our IT services really need to be? Which security and privacy risks will we accept? Whom do we blame if an IT initiative fails?

252. Clayton M. Christensen and Michael Overdorf; “Meeting the Challenge of Disruptive Change;” Harvard Business Review March-April 2000. [http://www.hbsp.harvard.edu/products/hbr/marapr00/R00202.html]

253. Clayton Christensen; “Disruptive Technologies: Am I Vulnerable?” http://www.disruptivetechnologies.com/ami.html

254. “Free radicals: Why industry leaders fail to harness disruptive technologies;” by Clayton M. Christensen and Edward G. Tuttle; Red Herring; May 1999.

255. Kevin Werbach; “Syndication: The Emerging Model for Business in the Internet Era;” Harvard Business Review May-June 2000. [http://www.hbsp.harvard.edu/products/hbr/mayjun00/R00311.html]

256. Frederick F. Reichheld and Phil Schefter; “E-Loyalty: Your Secret Weapon on the Web Harvard Business Review” July August 2000. [http://www.hbsp.harvard.edu/products/hbr/julaug00/R00410.html]

Sun TOP

257. “The Man Who 'Dot.commed' Sun: How Ed Zander transformed Sun Microsystems into an Internet heavyweight; “ Business Week Dec. 13, 1999. [ http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/1999/99_50/b3659024.htm ]

258. “How Sun Became the Scottie and Eddie Show: Founder and CEO McNealy has a near-perfect match in his president, Ed Zander, who keeps Sun humming why McNealy spins strategy;” Business week; Dec. 3, 1999. [ http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/ebiz/9912/1203zander.htm ]

259. “Sun's Bid to Rule the Web: Last year's eBay crashes prompted Sun Microsystems to embark on a mission: To become as dominant and reliable as Ma Bell was;” Business Week July 24, 2000. [ http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/2000/00_30/b3691028.htm ]

260. “E.BIZ -- THE E.BIZ 25: Ed Zander;” Business Week; May 15, 2000. [ http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/2000/00_20/b3681019.htm ]

261. “IPlanet Makes Aggressive Move In Internet Integration: Platform relies on standards to let users connect Web applications and services;” by Matthew G. Nelson; InformationWeek July 17, 2000. [ http://www.informationweek.com/795/iplanet.htm ]

262.

Technologies TOP

Database

263. Gartner's Dataquest Says Worldwide Database Software Market Grew 18 Percent to $8 Billion in 1999. [ http://gartner11.gartnerweb.com/dq/static/about/press/pr-b200020.html ]

XML

264. XML Drives Development;” Information Week p 76; July 17, 2000. [http://www.informationweek.com/]

265. “XML Standards: A Problem Of Physics;” by T. Wilson; InternetWeek; July 24, 2000.

266. “Spec Eases Financial Reporting: Extensible Business Reporting Language (XBRL);” by M. Koller; InternetWeek; September 25, 2000.

267. “SOAP Lets Web Apps Talk Across Firewalls;” By Stuart J. Johnston; Information Week; July 17, 2000

268. ‘Spec Lets Apps Span Industries ;” by T. Wilson, InternetWeek; July 17, 2000,

Java

269. “Sun to retain grip on Java;” By Michael Lattig; InfoWorld; Tuesday, Dec. 7, 1999.

270. “Sun’s Java: The Threat to Microsoft is Real;” Fortune; November 11, 1996

271. “Will JAVA Break Windows?” Forbes ASAP August 25, 1997.

272. “Java and XML: Great Together;” Information Week p 93; July 17, 2000. [http://www.informationweek.com/]

273. “Java Emerges As Server-Side Standard; Java 2 Enterprise Edition has turned the language into a total app-development environment;” by Alan Radding; Information Week , May 22, 2000. [http://www.informationweek.com/787/java.htm]

274. “Java Draws Corporate Converts: Development staffs are using the language and the J2EE platform for business-critical apps;” Information Week; December 18/25, 2000.

275. “Sun, Microsoft settle Java lawsuit;” InfoWorld; Jan. 23, 2001.

Mobile Computing

276. “Mobile Commerce Takes Off: Consumer-driven initiatives aimed at loyalty, convenience.” E. Schwartz; InfoWorld, June 19,2000. [http://www.infoworld.com/articles/hn/xml/00/06/19/000619hnmcommerce.xml]

277. “Today, Tokyo; Tomorrow, the World: In Japan, DoCoMo's wireless Web phones are all the rage. Now it's taking its cutting-edge technology global;” by Jim Rohwer; Fortune; September 18,2000

278. “DoCoMo's Mission: World Domination--on the Cheap: The wireless Web leader is lining up eager partners;” Business Week Aug. 28, 2000.

279. “WAP Lash;” by M. McGinty; Inter@ctive Week; July 31, 2000.

280. “Trials and Tribulations in the W3C;” Interactive-Week; Nov 6, 2000.

281. “The Website is the Business: Corporate America harnesses the power of e-marketplaces, XML, and other tools for e-commerce;” Fortune; Jan. 8, 2001.

282. “The Future of the Internet;” Fortune; Jan. 8, 2001.

283. "Technology 2001 Analysis and Forecast: Always On: Living in a Networked World;" IEEE Spectrum Jan. 2001.

284. “Welcome to Plastic Valley;” Business 2.0; p 46; Feb. 6, 2000.

Moore’s, Metcalf’s, Bandwidth, and Reed’s Laws

285. “What is the limit to Moore's Law? Why Moore's Law has yet to be broken.” by Dr. Gerald Marcyk, Intel Corp.; March 05 2001.

286. “IBM Taking Moore's Law By The Horns;” By John G. Spooner, Interactive Week ZDNet News

287. Bob Metcalfe; “What will come next if silicon fails to sustain the 35-year-old Moore's Law?” InfoWorld; June 16, 2000.

288. “The Law of the Pack ;” David P. Reed; Harvard Business Review; Feb. 2001.

289. That Sneaky Exponential—Beyond Metcalfe's Law to the Power of Community Building;” David P. Reed;

Various TOP

290. "The New New Thing," Michael Lewis, W. W. Norton & Company (New York London) 2000.

291. Clayton Christensen, “The Innovator's Dilemma : When New Technologies Cause Great Firms to Fail;” Harvard Business School Press; 1997.

292. Philip Evans, Thomas S. Wurster ; “Blown to Bits : How the New Economics of Information Transforms Strategy;” Harvard Business School Press; 1999.

293. John Hagel, Marc Singer; “Net Worth” Harvard Business School Press, 1999.

294. A.B.Perkins and M.B. Perkins; “The Internet Bubble : Inside the Overvalued World of High-Tech Stocks--And What You Need to Know to Avoid the Coming Shakeout;” Harper Business 1999.

295. Jane Weaver; “Top New Economy Lies;” Smart Business for the New Economy p 102; August 2000. [www.smartbusinessmag.com]

296. Information Rules, C. Shapiro and H. Varian, Harvard Business School Press (Boston, MA) 1999.

297. Alan Greenspan, “The Challenge of Central Banking in a Democratic Society,” Remarks At the Annual Dinner and Francis Boyer Lecture of The American Enterprise Institute for Public Policy Research, Washington, D.C. December 5, 1996 [http://www.bog.frb.fed.us/BOARDDOCS/SPEECHES/19961205.htm

298. “E-Business Hype Sparks Bad Decisions, Study Says;” InformationWeek Daily, September 24, 1999.]

299. “The Gildered Age: INTERVIEW/GEORGE GILDER,” CIO Magazine, Oct. 1, 1994.

300. R. K. Merton, “The Sociology of Science, Chicago: University of Chicago Press, 1973, pp 439-59.

301. R. H. Frank and P. J.Cook, “The Winner-Take-All Society,” Penguin Books, NY, 1995.

302. Jane Weaver; “Top New Economy Lies;” Smart Business for the New Economy p 102; August 2000. [www.smartbusinessmag.com]

303. “21 Resolutions for 2001: What you can Learn from a Year of Hell;” Business 2.0; December 26, 2000 .

304. “Crash Economics;” Fortune; by Erick Schonfeld, January 05, 2001.

Wal-Mart TOP

305. “Chief of the Year: Randy Mott: Wal-Mart CIO Randy Mott innovates for his company's--and customers'—good” by Clinton Wilder; Information Week; December 22, 1997.

306. “Wal-Mart V. Amazon.com: The Inside Story, InformationWeek; February 22, 1999

307. “Wal-Mart Fires Back At Amazon.com, InformationWeek; Friday, March 12, 1999

308. “Wal-Mart And Amazon.com Settle Trade-Secrets Suit, InformationWeek; Monday, April 5, 1999

309. “When Wal-Mart Flexes Its Cybermuscles...Plans for a beefed-up Web site make E-tailers nervous;” Business Week; July 26, 1999.

310. “Wal-Mart Steps Up Online Presence: Expanded Web store features more products and new personalization service;” by Marguerite Reardon; Information Week; January 10, 2000.

311. “Wal-Mart Takes Another Crack at the Net: Its first Net launch foundered. So Wal-Mart tries, tries again.” Cindy Waxer; Business 2.0; April 01, 2000.

312. “Wal-Mart No Web Mart: Sudden site closure magnifies online superiority of retail rivals;” by Ted Kemp, InternetWeek; October 5, 2000.

313. “The Wal-Mart Future;” Business 2.0; January 09, 2001.

314. “Wal-Mart To Test Private Trading Hub ;” Information Week; Monday, October 16, 2000.

315. “Amazon/Wal-Mart pact may signal the highway to success for pure-plays;” InfoWorld; Friday, Mar. 9, 2001

Web History TOP

316. “Molding the Web: Its inventor, Tim Berners-Lee, says the World Wide Web hasn't nearly reached its potential;” Scientific American, June 1997. [http://www.sciam.com/1297issue/1297profile.html]

Yahoo TOP

317. Yahoo Home Page: www.yahoo.com

318. Yahoo History: http://docs.yahoo.com/info/misc/history.html

319. “Chief Yahoos: David Filo and Jerry Yang” by by Mark Holt & Marc Sacoolas: http://www.sun.com/950523/yahoostory.html

320. “Yahoo Earnings Bring Internet Relief;” ;” Information Week p 122; July 17, 2000. [http://www.informationweek.com/]

321. “Man in Motion” ASAP; http://www.forbes.com/asap/100796/80.htm

322. “Yahoo!'s Koogle has global aspirations;” by David Einstein, Forbes; December 13, 1999.

323. “Yahoo! pulls away from portal pack” by Jon Swartz; Forbes; October 19, 1999

324. “A Couple of Yahoos” Metro, Silicon Valley’s Weekly Newspaper, Nov 11, 1996.

325.

TOP

eBusiness: The Hope, the Hype, the Power, the Pain Reading List

ERP

Web History TOP­

Web History TOP